Monday 12 November 2007

Making it work: Tip #1

As this Backup Exec system has given us so much hell, we've learned a few things you won't find in the manual, so as we think of them, we'll make a note of them for you in case you stumble across this page determined to find fixes to your Backup Exec issues.

My first top tip is this - if you find your server regularly ends up in a 100% CPU used status, not long after jobs should have been submitted to the queue via your policy, the chances are you've come across "incapability bug #1" - it seems Backup Exec can't handle having LOTS of jobs submitted at once - despite this being impossible to control if you create a policy for a group of servers which is recommended. So split your jobs into lots of smaller policies starting them a few minutes apart from each other (we did it 15 mins apart but you can go closer from experiements tried here) (no more than 20 jobs/selection lists per policy). Result, "bengine" stops sitting there at 100% CPU and causing the dreaded "server paused" fault.

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