Wednesday 17 September 2008

Server Paused. In a not-actually-paused-at-all kinda way

For the past 2-3 weeks our CASO Backup Exec Server has been INSISTING that the "Job Status" for every single job is "Server Paused". While it isn't actually uncommon for that to be the case, and certainly I've seen a server have this status from time to time, it isn't the case for days and not on all of our media servers.

It seems the answer is simple (but annoying)... here's what a Symantec Forum post says:

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I have had this problem many times. Like a plague. The fix most times is simple. Go to the devices tab. Highlght your media server. Right click and pause it. Then unpause it. This is caused by an interruption which corrupts a file. Backup Exec shows nothing paused. Just fixed this today after 10 days following a problem with a tape drive. Symantec support knows about it but hasn't published the fix.
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Friday 12 September 2008

A few months later...

Backup Exec 10d continues to offer variable results. For straightforward jobs it tends to do a reasonable job, most of the time.

However, each time we add a set of Synthetic jobs to the mix, things start going horribly wrong, and the backup exec engine regularly dies.

While I currently refuse to pay any money for upgrades since they promised these features were part of 10d, and they simply don't work, I have had more luck with an eval of 12d. Of course until we've been running it as long as 10d and it has the same sort of load we won't know for sure, but I don't hold out much hope!