Sunday 8 March 2009

Still here, still managing Backup Exec every day...

It's been some months since we've postted here, and the foolish (and those who never actually deal with Backup Exec) would probably believe that's because we've eithe forgotten about the blog, or we've got everything working.

You'd be wrong.

It's true to say that we've got a little more success, and now have 5 10d boxes and 1 12d box, all running, and, most of the time it tends to play well. Which is lovely, but when it does go wrong, it tends to lose it completely.

Here are a few problems we've currently got:

a) An old "Managed Media Server" that is long since departed just won't go away from all parts of the UI - most of it knows it has gone, but some parts still show it, as if it may somehow come back one day. It won't.

b) 2-3 Jobs are stuck in an external status where they're on "On Hold, Running" according to the status. That's not true. In fact, they've been stuck there for a year. Meaning I can't delete the now-redundant Policies, Templates or Selection Lists for those jobs. They're just stuck there forever.

c) Sometimes a job fails claiming the cause to be a Communications Failure. Communications Failure is Backup Exec speak for "most problems". There is naff all wrong with the communications, and normally we resolve it by deleting/recreating the job.

d) Synthetic jobs, well let's see. They suck. They only work in exacting circumstances, and the minute you step out of line of one of those or a job is missed, well that's your life made hell. They start failing, come up with lots of silly errors and you end up re-creating them, waiting for a full again. So you tend to not bother, and just do an old-style Full/Incremental set, since they normally work.

In the case of 12d, it does tend to be a little better, particularly with Exchange Backups. Except it STILL doesn't properly manage media, so the IMG foldes it creates don't always get deleted (although it reckons they will). Still no joy on having the B2D Files reused or deleted. Hell no, that'd make sense.

So yeah, I'm still here, managing Backup Exec, 7 days a week, doing what it should do for it, and going mental every time I come in to find it's just collapsed without warning. Quality it is not.

Sadly I've still yet to find a better solution at a price point that is sane.