Why are error messages not unique

That's what I want to know.

Why is it that you get an error message in Backup Exec, and it spits out an error for you, and so you click on it, which takes you to a web page with a description of that error, right?

Wrong. With Symantec Backup Exec, it just takes you to a list of issues which may or may not be remotely close to what you have issues with, and rarely has any useful answer.

Here I am today again trying to find out why certain jobs keep failing without any sort of sane error reason. Another day fighting Backup Exec.