Wednesday 17 September 2008

Server Paused. In a not-actually-paused-at-all kinda way

For the past 2-3 weeks our CASO Backup Exec Server has been INSISTING that the "Job Status" for every single job is "Server Paused". While it isn't actually uncommon for that to be the case, and certainly I've seen a server have this status from time to time, it isn't the case for days and not on all of our media servers.

It seems the answer is simple (but annoying)... here's what a Symantec Forum post says:

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I have had this problem many times. Like a plague. The fix most times is simple. Go to the devices tab. Highlght your media server. Right click and pause it. Then unpause it. This is caused by an interruption which corrupts a file. Backup Exec shows nothing paused. Just fixed this today after 10 days following a problem with a tape drive. Symantec support knows about it but hasn't published the fix.
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7 comments:

Anonymous said...

This worked for me, I had to go in and Pause the robotic library, then un-pause it and this removed the "Server Paused" Job Status from the jobs. Backup Exec 11d for Windows...

Anonymous said...

I tried to paused & unpaused on the Device but did not remove the Server Paused status. Any Ideas? I am using Version 11b.

RJ

Anonymous said...

Try the pause then un-pause method by right clicking ther server name during a running job. This did it for me.

Unknown said...

I am having a similar problem on BE 12.5... The job status says the backup is running, but go to the properties of the job and it says the server is paused (which it isn't). Tried this and it didn't do anything. The job isn't completing although it has already ejected the tape and sent an email to say job completed.

Unknown said...

Damn backup exec all the way to hell!!


thanks for the fix... i'm finally looking less of an idiot

Anonymous said...

Pausing and unpausing the media server worked for me as well. Many thanks!

Anonymous said...

Pausing + Unpausing also worked for me. Great stuff!